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How markaroni Handles Your Personal Information

This page tells you exactly what data we collect when you open an account, make a deposit through JazzCash, Easypaisa or Raast, and browse the lobby — and what we do with it.

Account data kept securelyJazzCash, Easypaisa, Raast payment details protectedNo selling your data to third partiesAvailable where local law permits

Explore the Lobby Read FAQ

PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you want to request a copy of your data, ask us to correct something or raise a concern about how we have handled your information, our support team is the right starting point. Responses to data requests are handled separately from general account queries, so flag it clearly when you write in.

Team online

Email Support

Send your data request or privacy concern to our support email. Include your account username so we can locate your records without unnecessary back-and-forth.

Live Chat

Start a live chat session from the account area and ask to be routed to the data and privacy queue. Keep your registered mobile number ready for identity confirmation.

Account Settings

Some data preferences — such as cookie consent and marketing communications — can be managed directly inside your account settings without contacting support at all.

HOW WE PROTECT IT

Data Handling, Cookies and Account Security

We apply encryption at the point your data enters our system — whether that is your account login, a JazzCash deposit confirmation or a support message. Here is how each area of data handling works in practice.

Payment Data Encryption

JazzCash, Easypaisa and Raast transaction references are stored in encrypted form. We never store your full wallet PIN or bank credentials — those stay with your payment provider.

Cookie Policy

We use session cookies to keep you logged in and analytics cookies to track page performance. No third-party advertising cookies are placed without your consent via the cookie banner.

Data Retention

Account records are kept for as long as your account is active and for the period required after closure to handle any outstanding queries or legal obligations under applicable law.

Your Access Rights

You can request a copy of the personal data we hold, ask for corrections, or request deletion where permitted. Requests are processed through our support team, usually within a reasonable number of working days.

Data We Collect and Why We Need It

markaroni Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account, we collect your name, contact details, and the payment method you use — whether that is JazzCash, Easypaisa or Raast. We need this to process deposits, verify withdrawals and keep your account secure. When you browse the lobby, we collect device

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type, session duration and pages visited; this helps us understand how the platform performs on mobile and where loading issues appear. We do not collect more than we need. Payment transaction records — including wallet references from JazzCash and Easypaisa transfers — are retained for the
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period required to resolve disputes and meet applicable record-keeping obligations. Raast payment identifiers are stored in encrypted form. Cookie data is used for session management and basic analytics; we do not use it to build advertising profiles. If you contact our support team, that conversation is
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also logged so we can follow up accurately. Access to and use of this platform depends on local law and is available only in eligible regions.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About Your Privacy on markaroni

These are the questions we get asked most often about data, cookies and account privacy. If yours is not here, reach out through live chat or email.

We collect your name, contact details, device information and the payment method you register — such as JazzCash or Easypaisa. We collect only what is needed to run your account and process payments.

Yes. Wallet transaction references from JazzCash, Easypaisa and Raast are stored in encrypted form. Your wallet PIN and full account credentials are never stored on our side.

We do not sell your data. We share it only with service providers who help us operate the platform — such as payment processors — and only under strict data handling agreements.

Contact our support team by email or live chat and ask for a data access request. Include your account username. We will verify your identity before releasing any records.

You can request deletion of personal data where permitted. Some records — such as transaction logs — may need to be retained for legal or dispute-resolution reasons even after a deletion request.

We use session cookies for login continuity and analytics cookies to monitor page performance. You can manage non-essential cookie preferences through the banner shown on your first visit or inside account settings.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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How markaroni Handles Your Personal Information

How to Reach Us About Your Data

Email Support

Live Chat

Account Settings

Data Handling, Cookies and Account Security

Common Questions About Your Privacy on markaroni

01 What personal data does markaroni collect when I open an account?

02 Is my JazzCash or Easypaisa payment information stored securely?

03 Does markaroni share my data with other companies?

04 How do I request a copy of my personal data?

05 Can I ask markaroni to delete my account data?

06 What cookies does markaroni use and can I turn them off?

Privacy Policy

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